Client Growth Representative

LAUNCH; Atlanta (GA); On-site; USD 55,000 - 65,000; Full time

Job summary

LAUNCH is looking for a Client Growth Representative in Atlanta to enhance client relationships and provide exceptional service. The role includes greeting clients, processing accounts, and collaborating with teams to improve workflows.

Ideal candidates will have 1-2 years in customer service, a degree is preferred, and a detail-oriented approach is essential. This position offers a salary range of $55,000 - $65,000 per year.

Qualifications

• 1-2 years of customer or client service work experience required.
• Detail-oriented with the ability to organize workflow efficiently.
• Ability to work effectively in a team and independently.

Responsibilities

• Greet and service clients professionally.
• Price and quote client estimates to win new projects.
• Process new accounts and obtain necessary approvals.
• Onboard new client accounts with required documentation.
• Conduct outreach to maintain strong client relationships.
• Collaborate with various teams to improve workflows.

Skills

Customer service

Detail-oriented

Team collaboration

Education

Degree or equivalent preferred

Job description

With a dedicated team we are very passionate about developing not just a tremendous volume of customers but an extensively high quality of customers for your company.

Job Description

We are looking for a Client Growth Representative. We seek a career-oriented individual that can thrive in a collaborative environment and enjoys the challenges of providing exceptional service to our clients. Duties are varied and can include: preparation for client review meetings, responding to client inquiries, meeting follows up, and maintaining and updating client files.

Salary range: $55000 - $65000 per year.

Responsibilities

Greet and service clients in a professional and friendly manner while developing positive client relationships.

Exercise discretion by pricing and quoting client estimates to win new projects while maintaining standard profit margins.

Process new accounts by obtaining all necessary approvals and ensuring all client documentation is returned, completed, and approved.

Onboard new client accounts, which includes the collection of required documentation and client information.

Conduct outreach to maintain strong relationships with the client base and identify services and solutions, such as digital, and online access, and that support clients’ needs.

Collaborate with the sales, design, procurement, and construction teams to improve workflows.

Qualifications

Minimum of 1-2 years customer or client service work or related experience required.

Degree or equivalent preferred.

Detail-oriented with the ability to line up and organize workflow.

Ability to work effectively in a team as well as independently.

Able to accomplish a variety of tasks in an efficient, organized manner.

Additional Information

All your information will be kept confidential according to EEO guidelines.