Customer-Focused Window & Door Service Technician

Renewal by Andersen; Greenwood (DE); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Monthly Performance bonuses

Cell phone reimbursement

Medical, Dental, and Vision Insurance

Tuition Reimbursement

401k with match

Paid Time Off

Company Paid Holidays

Paid Volunteer Time

Job summary

Esler Companies – Renewal by Andersen is seeking a skilled Service Technician to join our team in Greenwood, DE. You will service and install windows and doors, perform evaluations, and interact directly with homeowners to ensure exceptional results.

A professional with remodeling or finish carpentry experience will thrive here, delivering high-quality work while traveling to clients and handling warranty paperwork as needed.

Qualifications

• Experience as a service technician or finish carpenter preferred.
• Excellent customer service and communication skills.
• Highly organized and comfortable with Apple products.
• Ability to install a window or door from start to finish, including trim work.
• Valid US Driver’s License.

Responsibilities

• Perform assessments and services based on job site evaluations for windows and doors that need attention.
• Understand correct installation process and proper functioning of windows and doors for evaluation.
• Resolve service calls accurately and efficiently.
• Travel to customers' homes to assess and repair our products.
• Fill out appropriate warranty paperwork and submit in a timely manner.

Skills

Customer service

Communication

Organization

Installation

Driver's license

Tools

Apple devices

Job description

Esler Companies – Renewal by Andersen is seeking a skilled Service Technician to join our team in Greenwood, DE. You will service and install windows and doors, perform evaluations, and interact directly with homeowners to ensure exceptional results.

A professional with remodeling or finish carpentry experience will thrive here, delivering high-quality work while traveling to clients and handling warranty paperwork as needed.