Service Technician

Esler; Greenwood (DE); On-site; USD 77,366,000 - 85,962,000; Full time

Benefits offered by this job

Monthly bonuses

Phone reimbursement

Medical/dental/vision insurance

Tuition reimbursement

401k 50% match

Paid time off

Paid holidays

Volunteer time

Job summary

Esler Companies – Renewal by Andersen is seeking a skilled Service Technician to join our team. You will be a craftsman performing remodeling work, finish carpentry, and window installations in customers' homes, with a strong focus on customer satisfaction.

This role involves traveling to homes to assess and repair products, completing warranty paperwork, and providing excellent service while adhering to company standards.

Qualifications

• Experience as a service technician or finish carpenter preferred.
• Excellent customer service and communication skills.
• Highly organized and comfortable with Apple products.
• Ability to install a window or door from start to finish, including trim work.
• Valid US Driver’s License.

Responsibilities

• Perform assessments and services based on job site evaluations for windows and doors that need attention, whether installation or manufacturing.
• Understand correct installation process and proper functioning of windows and doors for evaluation.
• Resolve service calls accurately and efficiently.
• Travel to customers' homes to assess and repair our products.
• Fill out appropriate warranty paperwork and submit in a timely manner.

Skills

Service experience

Customer service

Carpentry

Apple products

Window/door install

Driver’s license

Job description

Overview

We’re looking for a skilled Service Technician to join our team!

As a Service Technician for Esler Companies – Renewal by Andersen you are a professional craftsperson who is experienced in remodeling, finish carpentry, or installing windows in homes of all shapes, sizes, and styles. This is a customer facing role so you must be dedicated to working with homeowners to go the extra mile whenever necessary (and often even when it’s not!).

Responsibilities

• Perform assessments and services based on job site evaluations for windows and doors that need attention, whether it is due to installation or manufacturing.
• Understand correct installation process and proper functioning of windows and doors for evaluation.
• Resolve service calls accurately and efficiently.
• Travel to customers' homes to assess and repair our products.
• Fill out appropriate warranty paperwork and submit in a timely manner.

Qualifications

• Experience as a service technician or finish carpenter preferred.
• Excellent customer service and communication skills.
• Highly organized and comfortable with Apple products.
• Ability to install a window or door from start to finish, including trim work.
• Valid US Driver’s License.

Benefits

• Monthly Performance bonuses
• Cell phone reimbursement
• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!

Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience. Esler Companiesis the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.

We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.

Posted Salary Range

USD $27.00 - USD $30.00 /Hr.