Customer-Focused Teller in Tech-Driven Banking

Banco Santander SA; New York, Northern (NY, KY); Hybrid; USD 30,000 - 47,000; Full time

Job summary

Santander is seeking a full-time Teller in Brooklyn, NY to process deposits, withdrawals, and transfers, while delivering exceptional customer service and ensuring accurate cash handling. You will promote digital tools and cross-sell bank products, following bank policies and risk controls to protect customers and the institution.

Ideal candidates have strong math and communication skills, 6+ months cash handling and customer service experience, and a high school diploma or GED.

Qualifications

• 6+ Months cash handling experience required.
• 6+ Months demonstrated customer service experience required.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.

Responsibilities

• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Provide excellent customer service and cross-sell bank products.
• Educate customers on self-service options and digital tools.
• Adhere to bank policies and risk management protocols.

Skills

Cash Handling

Customer Service

Communication

Attention to Detail

Basic Math Skills

Computer Proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Santander is seeking a full-time Teller in Brooklyn, NY to process deposits, withdrawals, and transfers, while delivering exceptional customer service and ensuring accurate cash handling. You will promote digital tools and cross-sell bank products, following bank policies and risk controls to protect customers and the institution.

Ideal candidates have strong math and communication skills, 6+ months cash handling and customer service experience, and a high school diploma or GED.