Customer-Centric Bank Teller: Cash, Service & Growth

Banco Santander SA; New York (NY); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander is hiring a Full-Time Teller in Boro Park, Brooklyn, NY. The role focuses on assisting customers with financial needs and processing transactions, while delivering exceptional service and maintaining accuracy.

Responsibilities include deposits, withdrawals, transfers, and promoting self-service options. Candidates should have a high school diploma and cash handling plus customer service experience, with ability to work weekends/evenings.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understands the necessity and value of accuracy and attention to detail.

Responsibilities

• Assist customers with various financial needs and transactions.
• Provide exceptional customer service, resolve concerns, and reference product solutions.
• Process transactions including deposits, withdrawals, and transfers.
• Cross-sell bank products to deepen customer relationships.
• Engage customers and educate them on self-service tools.

Skills

Cash Handling

Customer Service

Communication

Digital Tools

Attention to Detail

Multi-tasking

Time Management

Education

High school diploma

Tools

Microsoft Office

Job description

Santander is hiring a Full-Time Teller in Boro Park, Brooklyn, NY. The role focuses on assisting customers with financial needs and processing transactions, while delivering exceptional service and maintaining accuracy.

Responsibilities include deposits, withdrawals, transfers, and promoting self-service options. Candidates should have a high school diploma and cash handling plus customer service experience, with ability to work weekends/evenings.