Customer-Centric Teller: Grow Skills & Make an Impact

Banco Santander SA; New York (NY); On-site; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA in New York seeks a Full Time Teller at the Boro Park branch to deliver friendly, customer-focused service and help customers with their banking needs. You will process deposits, withdrawals, transfers, and maintain accurate cash drawer balances.

The role requires a high school diploma or GED, cash handling and customer-service experience, strong communication, accuracy, and willingness to work weekends or evenings. Basic math and computer skills are essential.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, weekends and evenings.

Responsibilities

• Provide exceptional customer service and assist with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures to prevent fraud and manage risk.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.

Skills

Cash handling

Customer service

Communication

Attention to detail

Digital tools

Multi-tasking

Math skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA in New York seeks a Full Time Teller at the Boro Park branch to deliver friendly, customer-focused service and help customers with their banking needs. You will process deposits, withdrawals, transfers, and maintain accurate cash drawer balances.

The role requires a high school diploma or GED, cash handling and customer-service experience, strong communication, accuracy, and willingness to work weekends or evenings. Basic math and computer skills are essential.