Bank Teller: Elevate Customer Service & Transactions

Banco Santander SA; New York, Northern (NY, KY); Hybrid; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA in Brooklyn, NY is seeking a Full-Time Teller to support Prospect Park West. You will handle deposits, withdrawals, and transfers while delivering outstanding customer service and maintaining accurate cash drawers.

The role requires a high school diploma or GED and at least 6 months of cash handling and customer service experience, plus comfort with digital tools. Weekend/evening hours may be required.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Effective listening and communication skills.
• Comfortable using digital tools and technology.

Responsibilities

• Provide exceptional customer service by welcoming customers and assisting with banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options and use of digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and support nearby branches as needed.

Skills

Cash handling

Customer service

Attention to detail

Communication skills

Digital tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA in Brooklyn, NY is seeking a Full-Time Teller to support Prospect Park West. You will handle deposits, withdrawals, and transfers while delivering outstanding customer service and maintaining accurate cash drawers.

The role requires a high school diploma or GED and at least 6 months of cash handling and customer service experience, plus comfort with digital tools. Weekend/evening hours may be required.