Customer-Focused Teller I – Community Banking

RCB Bank; Hutchinson (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Plan

Prescription Drug Plan

Teladoc™

Dental Plan

Vision Plan

Flexible Spending Accounts (Healthcare

Life and AD&D Insurance

Disability Plans

Life Assistance Plan (EAP)

Multiple Supplemental Plans

Sick Leave

Paid Federal Holidays

Vacation and PTO

401(k)

ESOP

Job summary

RCB Bank is seeking a teller to provide excellent customer service while processing financial transactions in accordance with bank policies and regulatory requirements. The role supports a multi-branch network and promotes products and services to enhance the customer’s banking experience.

You will assist customers, verify documents, manage cash, and balance the drawer at shift end, ensuring accuracy and compliance with security procedures.

Qualifications

• Customer service experience.
• Successful completion of teller essentials training program after hire.

Responsibilities

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

Skills

Customer service experience

Job description

RCB Bank is seeking a teller to provide excellent customer service while processing financial transactions in accordance with bank policies and regulatory requirements. The role supports a multi-branch network and promotes products and services to enhance the customer’s banking experience.

You will assist customers, verify documents, manage cash, and balance the drawer at shift end, ensuring accuracy and compliance with security procedures.