Teller I: Customer Service & Fraud-Safe Banking

RCB Bank; Winfield (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

401(k)

ESOP

Vacation and PTO

Life Insurance

Disability Plans

Life Assistance Plan (EAP)

Flexible Spending Accounts

Prescription Drug Plan

Job summary

RCB Bank is seeking a Teller to provide excellent customer service while accurately processing financial transactions in accordance with bank policies and regulatory requirements. You will support the bank’s customer service standards across a multi-branch network by promoting products and services that enhance the customer’s banking experience.

The role involves safeguarding bank assets through proper cash handling, fraud awareness, and adherence to security procedures.

Qualifications

• Successful completion of teller essentials training program after hire.
• Ability to follow bank policies, procedures and regulatory requirements.
• Good communication with customers and coworkers.

Responsibilities

• Obtain customer information, signatures, and record transactions per regulations.
• Examine cash and documents to verify authenticity and detect fraud or suspicious activity.
• Assist customers with questions and concerns during transactions and refer issues to supervisors as needed.
• Balance drawer at end of shift and report outages to Teller Supervisor.

Skills

Clear communication

Fraud indicators awareness

Multitasking

Community involvement

Education

Teller training completion after hire

Job description

RCB Bank is seeking a Teller to provide excellent customer service while accurately processing financial transactions in accordance with bank policies and regulatory requirements. You will support the bank’s customer service standards across a multi-branch network by promoting products and services that enhance the customer’s banking experience.

The role involves safeguarding bank assets through proper cash handling, fraud awareness, and adherence to security procedures.