Customer-Centric Banking Teller

UCB Bank; Carthage (IL); On-site; USD 30,000 - 37,000; Full time

Job summary

United Community Bank is seeking a full-time teller to assist customers with deposits, withdrawals, and account inquiries while delivering excellent service. The role emphasizes accurate cash handling, regulatory compliance, and friendly customer interactions in a retail banking setting.

The teller will greet customers, verify information, process transactions, and maintain records, with opportunities to cross-sell products. Strong attention to detail and communication are essential for success.

Qualifications

• Basic education with focus on customer service and cash handling.
• Proficiency in basic office software and banking tools.
• Willingness to learn and adhere to bank policies.

Responsibilities

• Greet customers and provide a welcoming environment.
• Assist customers with deposits, withdrawals, and account inquiries.
• Verify customer information and process transactions accurately.
• Handle checks and cash, review endorsements, and maintain records.
• Cross-sell bank products and provide product information.
• Maintain regulatory knowledge and complete training requirements.

Skills

Customer service

Cash handling

Multitasking

Attention to detail

Communication

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office

Web Teller

Check imaging software

Job description

United Community Bank is seeking a full-time teller to assist customers with deposits, withdrawals, and account inquiries while delivering excellent service. The role emphasizes accurate cash handling, regulatory compliance, and friendly customer interactions in a retail banking setting.

The teller will greet customers, verify information, process transactions, and maintain records, with opportunities to cross-sell products. Strong attention to detail and communication are essential for success.