Customer-Focused Teller - Growth & Benefits

Westfield Bank; Chicopee (MA); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health savings and reimbursement

Paid time off

401(k) with company match

Company-funded ESOP

Life and disability insurance

Employee assistance programs

Tuition reimbursement

Employee banking benefits

Job summary

Westfield Bank is hiring a full-time Teller in the Retail Banking department in Chicopee, MA. This role involves handling day-to-day transactions including deposits and withdrawals, delivering prompt customer service, and referring banking products as appropriate.

The position requires a High School Diploma or GED and ideally 6 months of cash handling and customer service experience. Physical requirements and regulatory compliance are noted in the description.

Qualifications

• High School Diploma or GED required.
• Minimum of 6 months of previous cash handling and customer service experience preferred.

Responsibilities

• Handle teller transactions independently and provide related services.
• Maintain security of cash drawer and balance at end of day.
• Meet referral goals by referring bank products and services.
• Assist in resolving customer problems as they arise.
• May assist with balancing the ATM and Safe Deposit duties.

Skills

Cash handling

Customer service

Education

High School Diploma or GED

Job description

Westfield Bank is hiring a full-time Teller in the Retail Banking department in Chicopee, MA. This role involves handling day-to-day transactions including deposits and withdrawals, delivering prompt customer service, and referring banking products as appropriate.

The position requires a High School Diploma or GED and ideally 6 months of cash handling and customer service experience. Physical requirements and regulatory compliance are noted in the description.