Customer Banking & Sales Specialist

M&T Bank Corporation; Chicopee (MA); On-site; USD 26,000 - 43,000; Full time

Job summary

M&T Bank Corporation in Chicopee, MA is seeking a Teller to provide exceptional customer service while processing transactions and selling banking products. You will educate customers on Consumer and Business Banking solutions and refer complex needs to the right partners.

You will proactively engage customers, support AML/KYC processes, and promote digital banking. Strong communication and time management are essential, with an emphasis on accuracy and teamwork.

Qualifications

• Retail sales experience in a branch or similar environment.
• Strong customer service skills with a positive attitude.
• Excellent verbal communication and interpersonal abilities.
• Proven time management and prioritization within a team.

Responsibilities

• Educate customers and explain banking solutions and benefits.
• Engage customers in multiple channels and refer needs to specialists.
• Process transactions accurately and support AML/KYC processes.
• Promote digital banking usage and meet sales targets.

Skills

Retail sales

Customer service

Verbal communication

Time management

Education

High school diploma or GED

Job description

M&T Bank Corporation in Chicopee, MA is seeking a Teller to provide exceptional customer service while processing transactions and selling banking products. You will educate customers on Consumer and Business Banking solutions and refer complex needs to the right partners.

You will proactively engage customers, support AML/KYC processes, and promote digital banking. Strong communication and time management are essential, with an emphasis on accuracy and teamwork.