Float Teller Chicopee Region - FT

Westfield Bank; Chicopee (MA); On-site; USD 24,000 - 35,000; Full time

Job summary

Westfield Bank in Chicopee, MA is seeking a Float Teller (FT) to float between branches, handling deposits, withdrawals, and customer inquiries with prompt, professional service. You will support multiple local locations and maintain accuracy in all cash transactions.

This full-time, non-exempt role requires reliable cash handling skills, strong customer focus, and the ability to travel between nearby branches as needed. A $1.00 hourly differential applies on top of the base rate.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Handles day-to-day teller transactions (deposits, withdrawals) accurately.
• Proves cash drawer and balances as needed.
• Meets referral goals by recommending bank products and services.
• Will float between Westfield Bank branches as required.
• Adheres to bank policies and regulatory requirements.

Skills

Accountability

Customer relations

Decision making

Job knowledge

Education

High School Diploma or GED

Job description

Float Teller (FT) Chicopee Region Chicopee, MA $17.55 - $25.19 Hourly

$1.00 hourly differential on top of base rate Position: Float Teller

Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt

Grade: 5 Reports to: Branch Manager Amount of Travel Required: Local

Travel to all locations as needed. Positions Supervised: N/A Must be available to travel to locations including the following area: Chicopee:

Burnett Road, Center Street, East Street, Memorial Drive Springfield

Liberty Street

POSITION SUMMARY

Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but not limited to; processing transactions such as deposits and withdrawals and assisting with customer inquiries. This position requires the Teller to float between Westfield Bank locations.

ESSENTIAL FUNCTIONS

• Adheres To Established Westfield Bank Customer Service standards.
• Provides information regarding bank products to all potential customers both retail and commercial.
• Independent performance of all teller transactions and related services.
• Maintains security of cash drawer.
• Proves cash drawer at end of day.
• Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
• Assists in resolving customer problems as they arise.
• May assist with balancing the ATM.
• Assist customers with Safe Deposit.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures Specific To Position. Assumes Additional Responsibilities As Requested.

POSITION QUALIFICATIONS

Competencies Accountability Customer Relations Decision Making/Judgment Job Knowledge Quality

Education/Experience/Skills High School Diploma Or GED Required. Minimum of 6 months of previous cash handling and customer service experience preferred. Ability to float between Westfield Bank branches.