Floating Teller: Branch-to-Branch Cash & Service

Westfield Bank; Chicopee (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Westfield Bank Float Teller position provides prompt, professional service across multiple branches in the Chicopee area. You handle day-to-day transactions, deposits, withdrawals, and respond to customer inquiries while floating between branches as needed.

The ideal candidate has a high school diploma or GED and at least six months of cash handling and customer service experience. Local travel between Westfield Bank locations is required, with focus on accuracy and regulatory compliance.

Qualifications

• High School Diploma or GED required.
• 6 months of cash handling and customer service experience preferred.
• Ability to float between Westfield Bank branches.

Responsibilities

• Adheres to established Westfield Bank customer service standards.
• Provides information regarding bank products to retail and commercial customers.
• Independent performance of all teller transactions and related services.
• Maintains security of cash drawer.
• Proves cash drawer at end of day.
• Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
• Assists in resolving customer problems as they arise.
• May assist with balancing the ATM.
• Assist customers with Safe Deposit.
• Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
• Must adhere to all bank and regulatory policies and procedures specific to position.

Skills

Customer Relations

Accountability

Decision Making

Cash Handling

Team Collaboration

Education

High School Diploma or GED

Job description

Westfield Bank Float Teller position provides prompt, professional service across multiple branches in the Chicopee area. You handle day-to-day transactions, deposits, withdrawals, and respond to customer inquiries while floating between branches as needed.

The ideal candidate has a high school diploma or GED and at least six months of cash handling and customer service experience. Local travel between Westfield Bank locations is required, with focus on accuracy and regulatory compliance.