Customer-Focused Teller: Grow Clients’ Financial Wellness

LE001 Northwest Bank; Warsaw (IN); On-site; USD 21,000 - 26,000; Full time

Job summary

Northwest Bank in Warsaw, IN seeks a Teller to greet customers, process transactions, and resolve issues while delivering exceptional service. You will balance cash, assist with product education, and support team goals in a customer-focused environment.

Ideal candidates bring cash handling or retail experience, a high school diploma, and strong communication skills. Training is provided to support knowledge of bank products and digital tools.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.
• Ability to establish effective working relationships and communicate clearly.

Responsibilities

• Assist customers with questions, resolve problems, and provide education on services.
• Balance teller drawer daily and participate in office operations.
• Proactively inform customers about product/service features and benefits.
• Refer customers to appropriate team members for complex requests or referrals.
• Maintain security and follow bank policies and procedures.

Skills

Communication

Active listening

Problem solving

Teamwork

Customer service

Education

High School diploma or equivalent

Tools

Teller System

Job description

Northwest Bank in Warsaw, IN seeks a Teller to greet customers, process transactions, and resolve issues while delivering exceptional service. You will balance cash, assist with product education, and support team goals in a customer-focused environment.

Ideal candidates bring cash handling or retail experience, a high school diploma, and strong communication skills. Training is provided to support knowledge of bank products and digital tools.