Customer-Focused Teller & Financial Wellness Advocate

Northwest; Pennsylvania; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Northwest in Luzerne, PA is seeking a Full Time Teller to deliver outstanding customer service while processing transactions accurately and efficiently. You will greet customers, identify financial needs, and refer opportunities to the right department.

This role requires cash handling experience, strong communication, and the ability to learn bank systems. Join a team that values financial wellness for customers and opportunities for growth within the branch network.

Qualifications

• Experience in customer service is preferred.
• Cash handling experience is preferred.
• Banking or retail experience is a plus.

Responsibilities

• Greet customers and assist with questions and needs.
• Process transactions accurately and efficiently.
• Identify referral opportunities and inform customers of products/services.
• Balance teller drawer daily and assist in branch operations as needed.
• Support the Northwest star experience and maintain a friendly presence.

Skills

Customer service

Cash handling

Sales referrals

Problem solving

Education

High School Diploma

Tools

Teller System

Job description

Northwest in Luzerne, PA is seeking a Full Time Teller to deliver outstanding customer service while processing transactions accurately and efficiently. You will greet customers, identify financial needs, and refer opportunities to the right department.

This role requires cash handling experience, strong communication, and the ability to learn bank systems. Join a team that values financial wellness for customers and opportunities for growth within the branch network.