Customer-Focused Teller: Elevate Financial Wellness & Service

Northwest Bank; Colorado; On-site; USD 32,000 - 46,000; Full time

Job summary

Northwest Bank is seeking a friendly Teller to join our retail network. You will warmly greet customers, efficiently process transactions, resolve issues, educate customers about our products, and identify referrals for the appropriate team.

In this role you will balance drawers daily, participate in meetings, and support branch operations while delivering our customer experience promises. Evening and weekend hours may be required.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.

Responsibilities

• Assist customers with transactions and questions.
• Balance teller drawer daily and participate in meetings.
• Identify referral opportunities to enhance sales.
• Deliver exceptional customer service in person, on the phone, and via email.
• Follow security, risk, and operational procedures.

Skills

Customer service

Communication

Problem solving

Teamwork

Time management

Teller system knowledge

Computer literacy

Adaptability

Multitasking

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank is seeking a friendly Teller to join our retail network. You will warmly greet customers, efficiently process transactions, resolve issues, educate customers about our products, and identify referrals for the appropriate team.

In this role you will balance drawers daily, participate in meetings, and support branch operations while delivering our customer experience promises. Evening and weekend hours may be required.