Customer-Focused Teller: Elevate Financial Experience

PNC; Newark (DE); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Full Time Teller for the University Plaza Branch in Newark, DE. The role focuses on delivering a personalized customer experience, processing transactions, and educating customers on financial options.

The position is based in-office in Newark, with opportunities to identify referrals and leverage technology to enhance customer wellbeing and loyalty. Requires strong attention to detail and adherence to policies.

Qualifications

• Proven ability to deliver customer-focused service in branch sales and teller tasks.
• Strong cash handling, accuracy, and compliance with policies and procedures.
• Ability to educate customers on products and channel options.

Responsibilities

• Process a variety of customer interactions to deliver a unique experience.
• Identify banking opportunities during conversations and refer as appropriate.
• Educate customers on options for managing financial transactions and leveraging tech tools.
• Perform lobby engagement to connect customers with PNC products and services.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Full Time Teller for the University Plaza Branch in Newark, DE. The role focuses on delivering a personalized customer experience, processing transactions, and educating customers on financial options.

The position is based in-office in Newark, with opportunities to identify referrals and leverage technology to enhance customer wellbeing and loyalty. Requires strong attention to detail and adherence to policies.