Customer-Driven Teller: Elevate Banking Experience

PNC Financial Services Group, Inc.; Fairfield (NJ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with match

Pension plans

Educational assistance

Paid time off

Job summary

Join PNC Financial Services Group, Inc. as a Full-Time Teller in Fairfield, NJ. You will play a crucial role in delivering exceptional customer experiences and financial wellbeing.

This position emphasizes customer interactions and involves tasks such as educating customers on banking opportunities, performing lobby engagements, and ensuring efficient branch operations.

Experience in banking or customer service is desired, and individuals must be proactive and detail-oriented.

Qualifications

• Demonstrate appropriate knowledge, skills, and abilities for the role.

Responsibilities

• Delivers a unique customer experience to improve customer financial well-being.
• Processes a variety of customer interactions.
• Educates customers on available financial alternatives.
• Identifies banking opportunities during customer interactions.
• Performs lobby engagement activities to connect with customers.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations are completed efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

Join PNC Financial Services Group, Inc. as a Full-Time Teller in Fairfield, NJ. You will play a crucial role in delivering exceptional customer experiences and financial wellbeing.

This position emphasizes customer interactions and involves tasks such as educating customers on banking opportunities, performing lobby engagements, and ensuring efficient branch operations.

Experience in banking or customer service is desired, and individuals must be proactive and detail-oriented.