Customer-Focused Teller: Elevate Banking Experience

PNC Financial Services Group; Emerson (NJ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

401(k) with match

Paid time off

Job summary

PNC Financial Services Group is seeking a Teller in Emerson, NJ to deliver a high-quality customer experience, educate customers on banking options, and reference opportunities to branch staff. You will engage customers, process transactions, and promote PNC products to meet their needs.

The position emphasizes customer focus, risk management, and adherence to policies, with base salary details disclosed by the employer. In-office work and eligible benefits support work-life balance.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions and educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Skills

Customer service

Customer experience

Banking knowledge

Proactive sales

Opportunity identification

Technology literacy

Accountability

Client loyalty

Job description

PNC Financial Services Group is seeking a Teller in Emerson, NJ to deliver a high-quality customer experience, educate customers on banking options, and reference opportunities to branch staff. You will engage customers, process transactions, and promote PNC products to meet their needs.

The position emphasizes customer focus, risk management, and adherence to policies, with base salary details disclosed by the employer. In-office work and eligible benefits support work-life balance.