Customer-Focused Teller: Grow Skills & Banking Impact

PNC Financial Services Group, Inc.; Neshannock Township (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Pension and stock purchase plans

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Full-Time Teller at the Neshannock branch in New Castle, PA.

This in-office role emphasizes delivering a tailored customer experience, educating clients on financial options, and driving branch initiatives with strong adherence to policy and risk management. As part of the Retail organization, you will process customer interactions, identify opportunities, and collaborate with branch staff to meet banking needs while leveraging technology to

Qualifications

• Roles at this level typically do not require a university / college degree.
• Education: No Degree.
• Certifications: No Required Certification(s).

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on available alternatives.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions using technology and resources.
• Adheres to policies and procedures and maintains efficient branch operations.

Skills

Accountability

Banking

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree.

Job description

PNC Financial Services Group, Inc. is seeking a Full-Time Teller at the Neshannock branch in New Castle, PA.

This in-office role emphasizes delivering a tailored customer experience, educating clients on financial options, and driving branch initiatives with strong adherence to policy and risk management. As part of the Retail organization, you will process customer interactions, identify opportunities, and collaborate with branch staff to meet banking needs while leveraging technology to