Teller: Elevate Customer Experience & Banking Solutions

PNC; Christiana Village (DE); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental Vision

401(k) match

Paid holidays

Wellness program

Job summary

PNC Financial Services Group, Inc. is seeking a Full Time Teller at the University Plaza Branch in Newark, DE. The role focuses on delivering a superior customer experience, processing daily customer interactions, and educating clients on banking options using branch technology and tools.

Candidates without a degree are welcome; prior banking experience is not required. The position features in-office work with a comprehensive benefits package and incentive opportunities.

Qualifications

• No degree required; relevant skills can be gained through experience.
• Prior experience in banking is not required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Customer Service

Customer Experience

Identifying Opportunities

Leveraging Technology

Problem Solving

Attention to Detail

Education

No Degree Required

Job description

PNC Financial Services Group, Inc. is seeking a Full Time Teller at the University Plaza Branch in Newark, DE. The role focuses on delivering a superior customer experience, processing daily customer interactions, and educating clients on banking options using branch technology and tools.

Candidates without a degree are welcome; prior banking experience is not required. The position features in-office work with a comprehensive benefits package and incentive opportunities.