Part-Time Teller: Elevate Customer Experience in-Office

PNC Financial Services Group, Inc.; Marlton (NJ); On-site; USD 21,000 - 36,000; Part time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

Employee life insurance

401(k) with PNC match

Pension and stock purchase plans

Back-up child/elder care

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Marlton, NJ is seeking a Part-Time Teller to deliver a positive customer experience and support financial wellbeing. You will process customer interactions, educate on services, and identify banking opportunities to refer to branch staff.

The role emphasizes accuracy, policy adherence, and in-office collaboration. This entry-level position requires no degree and welcomes candidates with strong customer service orientation.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
• Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.
• The role emphasizes customer interaction, product knowledge, and adherence to policies.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives for financial interactions.
• Identifies banking opportunities and refers as appropriate to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions using technology.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures daily operations and transactions are completed accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy & Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection & Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Marlton, NJ is seeking a Part-Time Teller to deliver a positive customer experience and support financial wellbeing. You will process customer interactions, educate on services, and identify banking opportunities to refer to branch staff.

The role emphasizes accuracy, policy adherence, and in-office collaboration. This entry-level position requires no degree and welcomes candidates with strong customer service orientation.