Retail Banking Teller — Elevate Customer Experience

PNC Financial Services Group; Lower Township (NJ); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Educational assistance

Job summary

PNC Financial Services Group seeks a Full Time Teller in North Cape May, NJ. You will deliver a personalized customer experience, educate customers on digital tools, and identify banking opportunities during interactions to grow branch relationships.

The role emphasizes in-office work, adherence to policies, and accurate processing of transactions with a focus on customer satisfaction and risk management.

Qualifications

• Experience in retail banking environments preferred.
• Strong communication and problem-solving skills.
• Ability to identify referral opportunities and educate customers.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty while increasing share of wallet.
• Identifies opportunities through conversations with customers and refers to branch staff as appropriate.
• Engages customers in lobby activities and educates them on using technology for transactions.
• Applies product and procedural knowledge to resolve customer issues and supports daily teller operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group seeks a Full Time Teller in North Cape May, NJ. You will deliver a personalized customer experience, educate customers on digital tools, and identify banking opportunities during interactions to grow branch relationships.

The role emphasizes in-office work, adherence to policies, and accurate processing of transactions with a focus on customer satisfaction and risk management.