Customer-First Teller: Drive Financial Wellness & Service

Northwest-Bank; Marion (IN); On-site; USD 27,000 - 36,000; Full time

Job summary

Northwest Bank in Marion, IN seeks a friendly Teller to greet customers, process transactions accurately, and educate customers on bank products. You will balance cash drawers, resolve issues, and support branch daily operations.

The ideal candidate has a high school diploma, prior customer service or cash handling experience, and a willingness to learn through training. Evening hours and weekends may be required.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.
• Banking/retail experience preferred.

Responsibilities

• Provide excellent customer service and education about bank products.
• Process transactions accurately and balance cash drawer daily.
• Resolve customer questions and issues and refer complex requests appropriately.
• Support branch operations and participate in opening/closing tasks as needed.

Skills

Customer service

Active listening

Problem solving

Clear communication

Time management

Education

High School diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Marion, IN seeks a friendly Teller to greet customers, process transactions accurately, and educate customers on bank products. You will balance cash drawers, resolve issues, and support branch daily operations.

The ideal candidate has a high school diploma, prior customer service or cash handling experience, and a willingness to learn through training. Evening hours and weekends may be required.