Customer-Focused Teller - Cash Handling & CX

PNC; Sewickley (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Job summary

PNC is seeking a full-time Teller based in Sewickley, PA. The role focuses on delivering a superior customer experience, educating customers on financial options, and referring opportunities to branch staff. You will work in-office at the Sewickley banking center and contribute to daily operations.

Strong communication and a customer-focused mindset are essential, with a willingness to learn about digital tools and products to support financial wellbeing and loyalty.

Qualifications

• No university/college degree required.
• Prior banking experience not required but helpful.
• Customer-focused mindset and strong communication are essential.

Responsibilities

• Delivers a customer-centric experience to educate and upsell where appropriate.
• Identifies banking opportunities through conversations and referrals to branch staff.
• Engages customers in the lobby and demonstrates how to use digital tools for transactions.
• Applies product knowledge to resolve customer questions and problems.
• Maintains efficient and accurate teller and branch operations.

Skills

Customer Service

Banking

Identifying Opportunities

Proactive Sales

Leveraging Technology

Accountability

Customer Experience

Education

No Degree

Job description

PNC is seeking a full-time Teller based in Sewickley, PA. The role focuses on delivering a superior customer experience, educating customers on financial options, and referring opportunities to branch staff. You will work in-office at the Sewickley banking center and contribute to daily operations.

Strong communication and a customer-focused mindset are essential, with a willingness to learn about digital tools and products to support financial wellbeing and loyalty.