Customer-Focused Teller & Banking Solutions Pro

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with match

Paid holidays & vacation

Job summary

PNC Financial Services Group, Inc. is seeking a Teller for our Retail Banking team based in Pittsburgh, PA at the Squirrel Hill branch. This in-office role supports customers through accurate transactions, product referrals, and digital banking guidance.

The position emphasizes customer service, risk awareness, and completing daily branch operations with precision. A strong focus on customer needs and building loyalty is central to the role.

Qualifications

• No university degree required; candidate experience or certifications may be considered in lieu of degree.
• Role emphasizes customer interactions, problem solving, and adherence to policies.
• Education path is flexible for entry-level applicants.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Process customer interactions and educate on available alternatives.
• Identify banking opportunities and refer to appropriate branch staff.
• Engage customers in the lobby and promote PNC products and digital options.
• Maintain efficient and accurate teller and branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller for our Retail Banking team based in Pittsburgh, PA at the Squirrel Hill branch. This in-office role supports customers through accurate transactions, product referrals, and digital banking guidance.

The position emphasizes customer service, risk awareness, and completing daily branch operations with precision. A strong focus on customer needs and building loyalty is central to the role.