Customer-Focused Teller: Build Relationships & Drive Solutions

Fifth Third; Norwood, Northern (OH, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Norwood, OH is seeking a CSR/Teller to deliver outstanding customer service, manage cash, and guide customers to the right banking partner. You will uphold confidentiality and adhere to bank policies while helping customers with daily transactions.

The role requires a high school diploma or GED, a willingness to work flexible hours, and the ability to interact confidently with the public. Join a team focused on integrity and community growth.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and retail procedures.
• Ability to interact confidently with the public and maintain confidentiality.
• Strong judgment, compliance with policies, and ethical behavior.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to the appropriate partner.
• Perform daily office duties and maintain accurate balancing records.
• Handle customer inquiries promptly and keep communications clear.
• Protect customer information and adhere to bank policies and procedures.
• Refer customers to bankers and business partners for further advice.
• Demonstrate integrity and align with the bank's core values.

Skills

Cash handling

Customer service

Interpersonal communication

Retail policies knowledge

Flexible scheduling

Education

High school diploma/GED

Job description

Fifth Third Bank in Norwood, OH is seeking a CSR/Teller to deliver outstanding customer service, manage cash, and guide customers to the right banking partner. You will uphold confidentiality and adhere to bank policies while helping customers with daily transactions.

The role requires a high school diploma or GED, a willingness to work flexible hours, and the ability to interact confidently with the public. Join a team focused on integrity and community growth.