Part-Time Customer Experience Teller

Fifth Third; Lakewood (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Fifth Third Bank in Lakewood, OH is hiring a part-time CSR/Teller to deliver exceptional customer service and support daily banking needs. You will refer customers to appropriate bankers and business partners, while upholding bank policies and maintaining confidentiality.

Ideal candidates have cash handling experience, strong communication skills, and the ability to work with a diverse customer base. This role emphasizes integrity, flexibility in scheduling, and a collaborative team environment.

Qualifications

• High school diploma or GED is required.
• Must handle cash accurately and securely.
• Must interact confidently with the public in-person and over the phone.
• Familiarity with retail policies and procedures.
• Ability to take initiative and exercise sound judgment in daily tasks.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners when needed.
• Assist customers with routine banking needs and questions.
• Follow up on customer inquiries and provide timely solutions.
• Maintain confidentiality of customer information and adhere to policies.
• Support daily operations and balance records as required.
• Refer customers to Bankers and business partners for consultations.

Skills

Cash handling

Customer service

Public interaction

Policies & procedures

Judgment & initiative

Education

High school diploma/GED

Job description

Fifth Third Bank in Lakewood, OH is hiring a part-time CSR/Teller to deliver exceptional customer service and support daily banking needs. You will refer customers to appropriate bankers and business partners, while upholding bank policies and maintaining confidentiality.

Ideal candidates have cash handling experience, strong communication skills, and the ability to work with a diverse customer base. This role emphasizes integrity, flexibility in scheduling, and a collaborative team environment.