Customer-Focused Teller: Build Financial Futures

Citizens Bank; Sterling Heights (MI); In loco; USD 28.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Volunteer time off

Donation matching

Health care

401K with match

Descrizione del lavoro

Citizens Bank in Sterling Heights, MI is seeking a friendly Teller to greet customers, assist with transactions and guide them to the right banking products. You will use digital tools, support mobile app usage, and maintain accurate cash handling at the counter.

Strong communication and a customer-centric approach are essential, with a commitment to meeting customer needs and building lasting relationships. This role includes weekend/evening shifts and comprehensive benefits.

Competenze

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.

Mansioni

• Greet customers in lobby and demonstrate how to use mobile app or ATMs.
• Provide personalized advice to meet customers' financial goals and connect them with Bankers for next steps.
• Follow all financial policies, including cash handling and regulatory requirements.

Conoscenze

Customer service

Communication

Digital banking

Cash handling

Problem solving

Formazione

High School diploma or GED

Strumenti

ATMs

Mobile banking app

Descrizione del lavoro

Citizens Bank in Sterling Heights, MI is seeking a friendly Teller to greet customers, assist with transactions and guide them to the right banking products. You will use digital tools, support mobile app usage, and maintain accurate cash handling at the counter.

Strong communication and a customer-centric approach are essential, with a commitment to meeting customer needs and building lasting relationships. This role includes weekend/evening shifts and comprehensive benefits.