Customer-Centric Teller: Grow Your Career & Flexible Hours

Citizens; Novi (MI); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Paid volunteering time

Charitable donation matching

Comprehensive health care

401K with company match

Tuition assistance

Mental health and wellbeing programs

Student loan refinancing discounts

Job summary

Citizens Bank in Novi, MI is hiring a Teller to greet customers, help with mobile app and ATM transactions, and provide personalized financial guidance. You will connect clients to Bankers for next steps while following all policies and cash handling procedures. Weekend/evening shifts may be required.

Expected pay starts at $21 per hour with a detailed salary range in the posting; Citizens offers comprehensive benefits and opportunities for growth within the branch network.

Qualifications

• High School diploma or GED required.
• Minimum 6 months of transaction processing experience.
• At least 1 year of customer experience, recommending and referring products and services.
• Strong listening and communication skills.
• Comfortable using digital technology to support business goals.
• Ability to work branch hours, including weekends and evenings.
• Video interview assessment after applying, to be completed within 7 days.

Responsibilities

• Greet customers in lobbies and demonstrate mobile app or ATMs.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and benefits and respond to questions.
• Follow all financial policies and proper cash handling, laws, and regulations.

Job description

Citizens Bank in Novi, MI is hiring a Teller to greet customers, help with mobile app and ATM transactions, and provide personalized financial guidance. You will connect clients to Bankers for next steps while following all policies and cash handling procedures. Weekend/evening shifts may be required.

Expected pay starts at $21 per hour with a detailed salary range in the posting; Citizens offers comprehensive benefits and opportunities for growth within the branch network.