Guest Experience Security Officer

Caesars Entertainment; Atlantic City (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Caesars Entertainment in Atlantic City seeks a customer service oriented team member who consistently demonstrates superior service. You will greet guests warmly, anticipate needs, provide fast, flawless service, celebrate guest wins, and maintain an upbeat attitude as you guide guests through information and loyalty programs.

You will check satisfaction, resolve service breakdowns, promote Caesars Rewards membership, and thank guests for visiting as you leave. The role pays $19.00 per hour.

Responsibilities

• Provides superior customer service, greets guests warmly, anticipates needs and resolves issues when necessary.
• Promotes Caesars Rewards programs and card membership.
• Maintains upbeat, friendly attitude and creates positive guest experiences.
• Ensures satisfaction through follow-up and smooth service flow.

Job description

Caesars Entertainment in Atlantic City seeks a customer service oriented team member who consistently demonstrates superior service. You will greet guests warmly, anticipate needs, provide fast, flawless service, celebrate guest wins, and maintain an upbeat attitude as you guide guests through information and loyalty programs.

You will check satisfaction, resolve service breakdowns, promote Caesars Rewards membership, and thank guests for visiting as you leave. The role pays $19.00 per hour.