Guest Experience Specialist — Friendly, Fast Service

Caesars Entertainment; Atlantic City (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Caesars Rewards program

Job summary

Caesars Entertainment in Atlantic City is seeking team members who consistently demonstrate superior customer service with a positive attitude and a welcoming greeting. You will anticipate guest needs, deliver fast, flawless service, and resolve any issues that arise while checking guest satisfaction.

Promote Caesars Rewards membership and end engagements with a warm farewell. The position pays $16.00 per hour, reflecting frontline guest service responsibilities in a casino hospitality

Qualifications

• Demonstrates superior customer service behaviors and a positive attitude.

Responsibilities

• Greet guests with a warm, friendly verbal greeting and maintain enthusiasm across interactions.
• Anticipate guest needs and provide fast, flawless service.
• Resolve service breakdowns and check guest satisfaction.
• Promote Caesars Rewards programs and card membership.
• Provide a warm farewell and thank guests for visiting.

Skills

Customer service

Job description

Caesars Entertainment in Atlantic City is seeking team members who consistently demonstrate superior customer service with a positive attitude and a welcoming greeting. You will anticipate guest needs, deliver fast, flawless service, and resolve any issues that arise while checking guest satisfaction.

Promote Caesars Rewards membership and end engagements with a warm farewell. The position pays $16.00 per hour, reflecting frontline guest service responsibilities in a casino hospitality