Customer-Focused Service Advisor | Flexible Hours & Benefits

Hireology; Sikeston (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Job summary

Hireology is seeking a Service Advisor at a Ford dealership in Sikeston, MO. You will greet customers, listen to their needs, and schedule maintenance appointments, while coordinating loaner cars and verifying insurance as needed.

The role emphasizes delivering excellent customer service, reporting symptoms, preparing estimates, tracking vehicle progress, and explaining charges. The position offers competitive pay, flexible hours, and benefits including health insurance, PTO and a 401(k).

Qualifications

• Customer-focused service experience required.
• Ability to explain repairs and estimates clearly.
• Experience in a service department preferred.
• Willingness to learn dealership software.
• Capable of lifting 50 pounds and standing for long periods.

Responsibilities

• Greet customers promptly on arrival.
• Obtain customer and vehicle information.
• Clearly report vehicle symptoms as described.
• Prepare estimates for labor and parts.
• Monitor progress and update customers.
• Explain completed work and charges to customers.
• Verify invoices match work performed.

Skills

Customer service

Communication

Automotive knowledge

Problem solving

Satisfaction focus

Team player

Positive attitude

Integrity

Education

High school diploma or equivalent

Job description

Hireology is seeking a Service Advisor at a Ford dealership in Sikeston, MO. You will greet customers, listen to their needs, and schedule maintenance appointments, while coordinating loaner cars and verifying insurance as needed.

The role emphasizes delivering excellent customer service, reporting symptoms, preparing estimates, tracking vehicle progress, and explaining charges. The position offers competitive pay, flexible hours, and benefits including health insurance, PTO and a 401(k).