Dynamic Service Advisor - Flexible Hours & Benefits

Stivers Ford South; Union City (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401(K)

Flexible Working Hours

Competitive Pay

Job summary

Stivers Ford South in Georgia seeks a Service Advisor to greet customers, document needs, and schedule maintenance while communicating clearly with clients.

Responsibilities include obtaining vehicle data, estimating costs, tracking repairs, and explaining charges. Requirements include knowledge of automobiles, 1 year in service, and a high school diploma or equivalent; Ford experience is a plus. Benefits include health insurance and 401(k).

Qualifications

• Previous experience at a Ford dealership is a plus.
• Minimum of 1 year in service department.
• High school diploma or equivalent.
• Ability to lift 50 pounds and work on your feet for extended periods of time.
• Ability to work in a fast-paced environment.
• Computer skills and willingness to learn new programs.
• Knowledge of automobiles.
• Proven record of achieving exceptional customer satisfaction.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication

Computer skills

Learn new technology

Energetic personality

Positive attitude

Education

High school diploma or equivalent

Job description

Stivers Ford South in Georgia seeks a Service Advisor to greet customers, document needs, and schedule maintenance while communicating clearly with clients.

Responsibilities include obtaining vehicle data, estimating costs, tracking repairs, and explaining charges. Requirements include knowledge of automobiles, 1 year in service, and a high school diploma or equivalent; Ford experience is a plus. Benefits include health insurance and 401(k).