Customer-Focused Service Advisor | ESOP & Benefits

Sullivan Tire And Auto Service; Waltham (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company Match

Tuition Reimbursement

Employee Owned! ESOP Retirement Plan

Job summary

A leading tire and auto service provider in Waltham is seeking a Service Advisor to focus on customer service. The role involves greeting customers, providing product information, and handling service needs to build a loyal customer base. Ideal candidates have a high school diploma, customer service experience, and strong telephone skills. Benefits include health insurance, a 401(k) plan with company match, and employee ownership through an ESOP retirement plan.

Qualifications

• Customer service experience in a retail environment is essential.
• Strong communication skills to greet and assist customers.
• Dependable transportation required.

Responsibilities

• Greet customers to fulfill needs and build loyalty.
• Provide customers with product information and handle service needs.
• Schedule appointments for tire and auto service.

Skills

Customer service experience

Strong telephone skills

Understanding of tire and auto service

Education

High school diploma or equivalent

Job description

A leading tire and auto service provider in Waltham is seeking a Service Advisor to focus on customer service. The role involves greeting customers, providing product information, and handling service needs to build a loyal customer base. Ideal candidates have a high school diploma, customer service experience, and strong telephone skills. Benefits include health insurance, a 401(k) plan with company match, and employee ownership through an ESOP retirement plan.