Customer-First Auto Service Advisor (Employee-Owned)

Sullivan Tire & Auto Service; Peabody (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance (Medical, Vision, and

Dental

Life Insurance

Disability Insurance

Paid Holidays

Personal Time

Vacation Time

Discounted Services

Employee Ownership ESOP

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service in Peabody, MA is seeking a Service Advisor to deliver courteous customer service and guide tire and auto service needs. The role focuses on greeting customers, understanding their needs, and building a loyal customer base.

The successful candidate will schedule appointments, provide product information, and support customers with their tire and auto service requirements. Prior retail customer service and strong phone skills are valued at our employee-owned shop.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.
• Understanding the tire and auto service industry is a plus.
• Dependable Transportation.
• A proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs

Skills

Customer service

Telephone skills

Retail environment experience

Automotive sales experience

Education

High school diploma or equivalent

Job description

Sullivan Tire & Auto Service in Peabody, MA is seeking a Service Advisor to deliver courteous customer service and guide tire and auto service needs. The role focuses on greeting customers, understanding their needs, and building a loyal customer base.

The successful candidate will schedule appointments, provide product information, and support customers with their tire and auto service requirements. Prior retail customer service and strong phone skills are valued at our employee-owned shop.