Customer-Centric Service Advisor — Employee-Owned

Sullivan Tire & Auto Service; Waltham (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health Insurance – including Medical, Vision, and Dental

Life and Disability Insurance

Paid Holidays, Personal Time, and Vacation Time

Discounted Services

Employee Owned! ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

A leading tire and auto service provider in Waltham is seeking a Service Advisor to enhance customer satisfaction and build loyalty. Responsibilities include greeting customers, providing product information, and handling service needs. Candidates should have a high school diploma and customer service experience in retail. The position offers health insurance, 401(k) with company match, paid holidays, and other benefits. This role is ideal for those passionate about the automotive industry.

Qualifications

• High school diploma or equivalent required.
• Customer service experience in a retail environment is necessary.
• Strong telephone skills needed.

Responsibilities

• Greet customers and build a loyal customer base.
• Provide customers with product information and handle appointments.
• Foster a positive and friendly environment.

Skills

Customer service experience in a retail environment

Strong telephone skills

Sales track record in automotive environment

Education

High school diploma or equivalent

Job description

A leading tire and auto service provider in Waltham is seeking a Service Advisor to enhance customer satisfaction and build loyalty. Responsibilities include greeting customers, providing product information, and handling service needs. Candidates should have a high school diploma and customer service experience in retail. The position offers health insurance, 401(k) with company match, paid holidays, and other benefits. This role is ideal for those passionate about the automotive industry.