Employee-Owned Auto Service Advisor — Customer-Focused

Sullivan Tire & Auto Service; South Braintree (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance including Medical, &a

Life and Disability Insurance

Paid Holidays, Personal Time, Vacation

Discounted Services

Employee Owned ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service is seeking a Service Advisor to focus on customer service and relationship building. The role involves greeting customers, identifying needs, and scheduling tire and auto service appointments to ensure a smooth, friendly experience for every visitor.

The ideal candidate will have a high school diploma, retail customer service experience, and strong phone skills, with a preference for knowledge of the tire and auto service industry.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.
• Understanding of tire and auto service industry is a plus.
• Dependable transportation.
• Proven automotive sales track record is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle tire and auto service needs.

Job description

Sullivan Tire & Auto Service is seeking a Service Advisor to focus on customer service and relationship building. The role involves greeting customers, identifying needs, and scheduling tire and auto service appointments to ensure a smooth, friendly experience for every visitor.

The ideal candidate will have a high school diploma, retail customer service experience, and strong phone skills, with a preference for knowledge of the tire and auto service industry.