Auto Service Advisor — Customer Focus, ESOP

Sullivan Tire And Auto Service; Leominster (MA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Holidays

Discounted Services

Employee ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service is seeking a Service Advisor to greet customers and identify their tire and auto service needs. You will schedule appointments, provide product information, and work to build a loyal customer base in a customer-focused environment.

The role emphasizes strong customer service, telephone skills, and a positive attitude while supporting sales in a retail automotive setting.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.
• A proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.

Skills

Customer service

Telephone skills

Sales

Retail experience

Education

High school diploma

Job description

Sullivan Tire And Auto Service is seeking a Service Advisor to greet customers and identify their tire and auto service needs. You will schedule appointments, provide product information, and work to build a loyal customer base in a customer-focused environment.

The role emphasizes strong customer service, telephone skills, and a positive attitude while supporting sales in a retail automotive setting.