Customer-Focused Service Advisor | Employee-Owned

Sullivan Tire And Auto Service; East Bridgewater (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance (Medical, Vision, and

Life and Disability Insurance

Paid Holidays, Personal Time, and Vac

Employee Owned! ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service in East Bridgewater, MA is seeking a Service Advisor who prioritizes excellent customer service and helps customers select the right tire and auto services. The role focuses on greeting customers, scheduling appointments, and building a loyal customer base while maintaining a friendly, professional store environment.

A high school diploma or equivalent and retail customer service experience are preferred.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.
• Understanding the tire and auto service industry is a plus.
• Dependable transportation.
• Proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.

Skills

Customer service

Sales

Telephone skills

Product knowledge

Teamwork

Dependable transportation

Automotive industry knowledge

Education

High school diploma or equivalent

Job description

Sullivan Tire And Auto Service in East Bridgewater, MA is seeking a Service Advisor who prioritizes excellent customer service and helps customers select the right tire and auto services. The role focuses on greeting customers, scheduling appointments, and building a loyal customer base while maintaining a friendly, professional store environment.

A high school diploma or equivalent and retail customer service experience are preferred.