Customer-Focused Auto & Tire Advisor (Employee-Owned)

Sullivan Tire & Auto Service; Leominster (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

Paid Holidays, Personal Time, and Vac­

Discounted Services

Employee Owned ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service in Leominster, MA is seeking a Service Advisor focused on delivering outstanding customer service. You will greet customers, identify needs, and coordinate tire and auto service solutions to keep clients coming back.

The role requires a high school diploma or equivalent and experience in retail customer service, with strong telephone skills and a proven sales orientation in an automotive environment a plus.

Qualifications

• Customer service experience in a retail environment.
• Strong telephone skills.
• A proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.

Skills

Customer service

Telephone skills

Sales experience

Retail environment

Education

High school diploma or equivalent

Job description

Sullivan Tire & Auto Service in Leominster, MA is seeking a Service Advisor focused on delivering outstanding customer service. You will greet customers, identify needs, and coordinate tire and auto service solutions to keep clients coming back.

The role requires a high school diploma or equivalent and experience in retail customer service, with strong telephone skills and a proven sales orientation in an automotive environment a plus.