Customer-First Service Advisor — Employee-Owned

Sullivan Tire And Auto Service; Medway (MA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Vacation & Holidays

Discounted Services

Employee Ownership

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire And Auto Service in Massachusetts is seeking a Service Advisor focused on delivering exceptional customer service. You will greet customers, assess needs, schedule appointments, and guide them through tire and auto service options.

A high school diploma is required; prior retail or automotive service experience and strong phone skills help. You will work in a team-oriented environment that values integrity and customer satisfaction.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience in a retail environment.
• Strong telephone skills are essential.
• Understanding the tire and auto service industry is a plus.
• Dependable transportation.
• A proven sales track record in an automotive environment is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.

Skills

Customer service

Telephone skills

Automotive sales

Education

High school diploma or equivalent

Job description

Sullivan Tire And Auto Service in Massachusetts is seeking a Service Advisor focused on delivering exceptional customer service. You will greet customers, assess needs, schedule appointments, and guide them through tire and auto service options.

A high school diploma is required; prior retail or automotive service experience and strong phone skills help. You will work in a team-oriented environment that values integrity and customer satisfaction.