Customer-Focused Service & Admin Coordinator

Generator Supercenter of Annapolis; Annapolis (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training and growth opportunities

Job summary

Generator Supercenter of Annapolis is seeking a highly organized administrative assistant to support daily office operations and customer interactions. The successful candidate will manage phone calls, schedule appointments, and assist with various administrative tasks in a fast-paced environment.

This role requires excellent communication skills, attention to detail, and the ability to multitask efficiently. Join our team and contribute to our commitment to exceptional customer service.

Qualifications

• Strong customer service and communication skills.
• Professional, patient, and friendly phone demeanor.
• Excellent organizational and multitasking abilities.

Responsibilities

• Answer incoming phone calls and assist customers professionally.
• Contact leads and schedule appointments for sales estimators.
• Coordinate and schedule service appointments.
• Maintain accurate customer records and documentation.

Skills

Customer service skills

Communication skills

Organizational skills

Attention to detail

Multitasking abilities

Proficiency with Microsoft Excel

Job description

Generator Supercenter of Annapolis is seeking a highly organized administrative assistant to support daily office operations and customer interactions. The successful candidate will manage phone calls, schedule appointments, and assist with various administrative tasks in a fast-paced environment.

This role requires excellent communication skills, attention to detail, and the ability to multitask efficiently. Join our team and contribute to our commitment to exceptional customer service.