Customer-Focused Sales Support Pro

Taylor and Francis; Boca Raton (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision benefits at

401k plan

PTO and paid holidays

Job summary

Cornerstone Building Brands seeks a Sales Support Coordinator to deliver exceptional customer service and provide essential administrative support to our branch operations.

You will greet customers, verify orders, schedule deliveries, and handle daily cashiering duties, records, and tax certificates. The role requires accuracy, teamwork, and strong communication in a fast paced environment.

Qualifications

• High school diploma or GED required.
• Three (3) years of administrative support experience preferred.
• Strong customer service skills.
• Knowledge of basic computer software including Microsoft Office is preferred.
• Ability to process financial and administrative transactions in an efficient and accurate manner.
• Ability to operate office equipment.
• Ability to learn state tax laws as they apply to material transactions is preferred.

Responsibilities

• Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service.
• Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents.
• Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
• Perform accurate recordkeeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities
• Review and process tax exemption certificates. Ensure sales/use tax compliance
• Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing of funds. Achieve customer service satisfaction

Skills

Customer service

Administrative support

Financial transactions

Office equipment operation

Tax compliance knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Cornerstone Building Brands seeks a Sales Support Coordinator to deliver exceptional customer service and provide essential administrative support to our branch operations.

You will greet customers, verify orders, schedule deliveries, and handle daily cashiering duties, records, and tax certificates. The role requires accuracy, teamwork, and strong communication in a fast paced environment.