Sales Support Coordinator

Fortify Building Solutions; Scott City (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

PTO

401k

Job summary

Cornerstone Building Brands is seeking a Sales Support Coordinator to back our branch sales and customer service operations. You will greet customers, verify and process orders, schedule deliveries, and manage daily balancing and cashiering tasks.

This full-time role requires strong customer service and basic software skills, with opportunities to grow within a broad nationwide organization that offers comprehensive benefits from day one.

Qualifications

• High school diploma or GED required.
• Strong customer service skills.
• Knowledge of basic computer software including Microsoft Office is recommended.
• Ability to operate office equipment such as calculators, fax machines, copiers, etc.
• Ability to learn state tax laws as they apply to material transactions is preferred.
• A combination of education and experience may be qualifying.
• Lifting Capacity – Ability to lift up to 25 lbs.
• Mobility – Periods of time on feet, standing, walking, etc.
• Exposure – Moving mechanical parts, fumes, airborne particles, and non-climate-controlled environment.
• Noise Tolerance – High noise levels.

Responsibilities

• Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service.
• Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents.
• Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
• Perform accurate recordkeeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
• Review and process tax exemption certificates. Ensure sales/use tax compliance.
• Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing funds. Achieve customer service satisfaction.
• Provide and ensure customer-focused activities, deliverables, and services.
• Other duties and responsibilities as assigned.

Skills

Customer service

Data entry

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market-leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi-channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com.

Job Description

Fortify Building Solutions is a part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions. The Sales Support Coordinator will perform exceptional customer service and administrative job duties to support branch sales and customer service operations.

Key Responsibilities

• Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service.
• Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents.
• Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
• Perform accurate recordkeeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
• Review and process tax exemption certificates. Ensure sales/use tax compliance.
• Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing funds. Achieve customer service satisfaction.
• Provide and ensure customer-focused activities, deliverables, and services.
• Other duties and responsibilities as assigned.

Qualifications

• High school diploma or GED required.
• Strong customer service skills.
• Knowledge of basic computer software including Microsoft Office is recommended.
• Ability to process financial and administrative transactions in an efficient and accurate manner.
• Ability to operate office equipment such as calculators, fax machines, copiers, etc.
• Ability to learn state tax laws as they apply to material transactions is preferred.
• A combination of education and experience may be qualifying.
• Lifting Capacity – Ability to lift up to 25 lbs.
• Mobility – Periods of time on feet, standing, walking, etc.
• Exposure – Moving mechanical parts, fumes, airborne particles, and non-climate-controlled environment.
• Noise Tolerance – High noise levels.

Additional Information

All your information will be kept confidential according to EEO guidelines.

#Fortify

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [e-mail]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [e-mail]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.