Customer‑Focused Sales Support Manager

Anchor Ingredients Co.; Fargo (ND); On-site; USD 60,000 - 85,000; Full time

Job summary

Anchor Ingredients Co. in Fargo, ND is seeking a Sales Support Manager to lead a customer-focused team and drive exceptional service. This role requires leadership in managing sales support processes, improving customer experiences, and collaborating cross-functionally.

The ideal candidate will have over 5 years in customer relations and 2 years in management. Strong communication and organizational skills are essential for this fast-paced environment.

Join us to make a significant impact on our customers and business growth!

Qualifications

• 5+ years of customer service, customer success, sales support, or related experience.
• 2+ years of leadership or management experience.
• Strong verbal and written communication skills.

Responsibilities

• Manage and coach the Sales Support team.
• Serve as the primary link between Sales Support and internal departments.
• Ensure customer concerns are addressed quickly and effectively.

Skills

Leadership

Problem-Solving

Communication Skills

Organizational Skills

Customer Service

Education

Bachelor's degree in Business or related field

Tools

Microsoft Office (Excel, Outlook, Word, PowerPoint)

Job description

Anchor Ingredients Co. in Fargo, ND is seeking a Sales Support Manager to lead a customer-focused team and drive exceptional service. This role requires leadership in managing sales support processes, improving customer experiences, and collaborating cross-functionally.

The ideal candidate will have over 5 years in customer relations and 2 years in management. Strong communication and organizational skills are essential for this fast-paced environment.

Join us to make a significant impact on our customers and business growth!