Customer-Focused Retail Sales Associate

Floor & Decor Holdings Inc.; Chandler (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and holidays

Paid sick time

Paid Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service, help customers with projects, and maintain a clean, well-stocked selling floor. Flexibility for full-time or part-time work is available.

The role emphasizes fast-paced, customer-focused support and teamwork on the sales floor. The position includes processing transactions, refunds, and exchanges, stocking merchandise, and assisting in other store areas as needed.

Qualifications

• Customer service experience is required.
• Able to perform multiple tasks under pressure.
• Knowledge of basic math and numerical reasoning.
• Forklift certification may be required where state law permits.

Responsibilities

• Assist customers by identifying products and answering questions.
• Process checkout and refunds using the POS system.
• Keep assigned areas stocked, clean, and safe.
• Tag and display merchandise; create price signs.
• Provide excellent customer service and help meet sales goals.
• Follow safety procedures and cash handling guidelines.

Skills

Customer service

Communication

Basic math

Multitasking

Forklift certification

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to provide friendly, accurate service, help customers with projects, and maintain a clean, well-stocked selling floor. Flexibility for full-time or part-time work is available.

The role emphasizes fast-paced, customer-focused support and teamwork on the sales floor. The position includes processing transactions, refunds, and exchanges, stocking merchandise, and assisting in other store areas as needed.