Retail Sales Pro — Help Customers Build Their Projects

Floor & Decor Holdings Inc.; Maple Grove (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Paid vacation

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to deliver friendly, accurate service and help customers select products for their projects. Positions available include full-time and part-time roles, with an emphasis on rapid, accurate service in a fast-paced sales floor environment.

Responsibilities include assisting customers, processing transactions, maintaining stock, and following safety procedures while contributing to store goals and a positive shopper experience.

Qualifications

• Must be 18 years or older.
• Customer service experience.
• Knowledge of basic math skills.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through Floor & Decor (where permissible by state law).

Responsibilities

• Connect with customers and advise on products to complete their projects.
• Provide above and beyond customer service and exceed customer expectations.
• Maintain in-stock condition and keep areas clean, shoppable, and safe.
• Process transactions at checkout using the POS system.
• Handle refunds and exchanges per guidelines.
• Create price tags and merchandise signs; stock and display merchandise.
• Follow safety policies and company values.
• Answer phones per guidelines and assist in other store areas as needed.

Skills

Customer service

Basic math

Multitasking

Communication

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to deliver friendly, accurate service and help customers select products for their projects. Positions available include full-time and part-time roles, with an emphasis on rapid, accurate service in a fast-paced sales floor environment.

Responsibilities include assisting customers, processing transactions, maintaining stock, and following safety procedures while contributing to store goals and a positive shopper experience.