Customer-Focused Retail Associate with Flexible Hours

Kohl's; Norwalk (CT); On-site; USD 23,000 - 33,000; Part time

Job summary

Kohl’s is seeking a customer-focused associate to handle point-of-sale transactions and customer service duties. You will greet customers, scan items, handle payments, and ensure fast, courteous service while contributing to inventory accuracy and team training.

Must be flexible for afternoon, night, and weekend availability; prior retail experience is not required, and you will be joining a team focused on integrity, safety, and excellent service.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Cash handling

Multi-tasking

Flexible availability

16+ age

Job description

Kohl’s is seeking a customer-focused associate to handle point-of-sale transactions and customer service duties. You will greet customers, scan items, handle payments, and ensure fast, courteous service while contributing to inventory accuracy and team training.

Must be flexible for afternoon, night, and weekend availability; prior retail experience is not required, and you will be joining a team focused on integrity, safety, and excellent service.